Customer Hub • User Guide

Member Management & Portal Setup & User Manual

Updated 2026 5 min read

All 25 Module Guides

API Access & Integration Billing, Subscriptions & Payments Biometric Access Control Broadcast & WhatsApp Classes & Scheduling POS & E-Commerce CRM & Lead Management Custom Domain & SSL Expense Management Financial Reports & P&L Analytics Gym Core & Fitness Vertical Inventory & Equipment Member Management & Portal Mobile App & Member Portal Multi-Location Management Offers, Promotions & Referrals Personal Training Touchless QR Attendance Role-Based Access Control & Audit Real Estate Vertical Engine Analytics, Reports & Finance Social Media Marketing Staff, Payroll & Expenses Website Builder & CMS WhatsApp Automation & Messaging

1. Module Overview & Prerequisites

Our Member Management & Portal module gives you everything you need to track, engage, and retain your gym members. From digital member profiles to a self-service member portal and automated renewal reminders, streamline your membership operations effortlessly.

Prerequisites Before Setup

  • Active GymFlow360 Admin account privileges
  • Configured facility location profile
  • Internet connectivity for real-time synchronization

2. Step-by-Step Configuration Walkthrough

01

Step 01: Action Procedure

Members log in securely on web or mobile browsers.

02

Step 02: Action Procedure

View active subscription status, payment history, and attendance logs.

03

Step 03: Action Procedure

Browse upcoming group classes and reserve workout slots.

04

Step 04: Action Procedure

Display digital member ID barcodes on smartphone screens for reception check-in.

3. Practical Operational Use Cases

Members renewing expired memberships online using credit cards or UPI.
Showing digital member pass at reception turnstiles.
Reserving group exercise class slots from home.

4. Key System Benefits & Capabilities

  • Digital member profiles with photos & health records
  • Self-service member portal
  • Automated renewal & payment reminders
  • Family membership tracking
  • Attendance history & analytics
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