WhatsApp API • User Guide

WhatsApp Automation & Messaging Setup & User Manual

Updated 2026 5 min read

1. Module Overview & Prerequisites

Engage members on the messaging app they use daily. Connect your official WhatsApp Business API to send automated welcome messages, instant payment receipts, class reminders, and renewal alerts.

Prerequisites Before Setup

  • Active GymFlow360 Admin account privileges
  • Configured facility location profile
  • Internet connectivity for real-time synchronization

2. Step-by-Step Configuration Walkthrough

01

Step 01: Action Procedure

Connect your official WhatsApp Business API account securely.

02

Step 02: Action Procedure

Configure event triggers (Member Signup, Payment Received, Class Booked, Expiry Warning).

03

Step 03: Action Procedure

MessageTemplateEngine populates dynamic member names, dates, and payment links.

04

Step 04: Action Procedure

System sends instant automated WhatsApp text and media messages.

3. Practical Operational Use Cases

Sending instant automated WhatsApp welcome messages with login links upon signup.
Sending digital WhatsApp payment receipts immediately after a purchase.
Sending automated WhatsApp renewal reminders 3 days prior to subscription expiry.

4. Key System Benefits & Capabilities

  • 98%+ open rate on WhatsApp messages
  • Automated member communication saves staff time
  • Official WhatsApp branding builds customer trust
  • Instant transactional receipts and reminder alerts
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